Multi-Factor Authentication (MFA) adds an extra layer of protection to your user account by requiring a unique authentication code (sent to a separate device – usually a mobile phone) as well as a password when logging in. We recommend setting up MFA for your Insights account by following the process outlined below.
When you log into Insights you will see an overlay, as shown below.
Setting up MFA
Logging in with MFA
Once set up, you will need to use MFA to log in every 30 days.
I’ve lost my Phone or can’t generate an MFA Code anymore
If you can’t enter a valid MFA code you’ll need to contact your Account Manager so that we can verify your identity and remove MFA from your account.